Outsourced call centre services, Outsourced marketing services, Call handling services , Outbound call centers, Inbound call centers, Customer service outsourcing, Direct response call center, Outsource contact center, Call center solution, Inbound call center, Best call center, Customer service, Customer experience management,

OUR STORY

Expert since 4 years of the telephone reception Multilingual coordinators (French, English, German, Russian) Specialist of the incoming call and telesecretariat Customer-oriented and quality Available and responsive with the reception 24h / 24 and 7/7
Smiling and courteous : the smile is heard in the voice!
Culture of the result and not that of the volume of unhooked calls: by calling you, your customers expect answers to their questions. We are committed to providing them with concrete solutions and maximizing their satisfaction.
We adapt to our customers and our interlocutors and let them benefit from our know-how and our experiences.
Make yourself your own idea of ​​our telephone answering services and secretarial services day and night and 7/7 by discovering us and contacting us!
We would be very happy to exchange with you.

CHALLENGE WE SOLVE

Customer Experience

Cost Management

Customer Retention

Sales Effectiveness

Revenue Growth

Technology Support

INDUSTRY WE SERVE

Financial Services

Healthcare

Retail

Transportationl

Utilities

Technology

 

Outsourced call centre services, Outsourced marketing services, Call handling services , Outbound call centers, Inbound call centers, Customer service outsourcing, Direct response call center, Outsource contact center, Call center solution, Inbound call center, Best call center, Customer service, Customer experience management,
4 years of experience

We have been active in the sector for more than 4 years

Outsourced call centre services, Outsourced marketing services, Call handling services , Outbound call centers, Inbound call centers, Customer service outsourcing, Direct response call center, Outsource contact center, Call center solution, Inbound call center, Best call center, Customer service, Customer experience management,
800 projects already completed

More than 800 projects completed since 2013

Outsourced call centre services, Outsourced marketing services, Call handling services , Outbound call centers, Inbound call centers, Customer service outsourcing, Direct response call center, Outsource contact center, Call center solution, Inbound call center, Best call center, Customer service, Customer experience management,
Clients

More than 500 customers trust us every day to help them in their activities.

Outsourced call centre services, Outsourced marketing services, Call handling services , Outbound call centers, Inbound call centers, Customer service outsourcing, Direct response call center, Outsource contact center, Call center solution, Inbound call center, Best call center, Customer service, Customer experience management,
3 Centres

Our offices are mainly located in 3 cities: Geneva, Kiev and Belgrade.

A phone platform at the forefront of technology and customized for your company available 24 hours a day

Increase your sales now!

Contact a Cosine Group Expert today at +41 (0) 4 4543 2992